The Data we collect
When you visit our Melbet website or use our services, we may collect certain personal information from you. The types of data we collect may include:
- Personal: This includes your name, date of birth, email address and contact number.
- Financial: Your payment card information and bank account data.
- Technical: Your device, actions and browsing patterns, including your IP address, browser type, operating system and others.
- Usage: The pages you visit, the features you access, and the actions you take when using our platform.
How we use your data
We use the information we collect for a variety of purposes, including:
- To provide and improve our services: To provide the services you request and process transactions.
- Personalization: To display relevant content, offers and promotions based on your interests and preferences.
- Communications: Updates, promotions and other relevant information. You may opt out of these communications at any time.
- Compliance and Security: To comply with legal obligations, enforce our terms and conditions, protect our rights, privacy and security, and the rights and security of our customers.
- Analytics & Research: For analytical, research and statistical purposes to improve our services, understand player behavior and make informed business decisions.
Information Sharing and Disclosure
We strive to protect your personal data and only share it in limited circumstances, including:
- Service Providers: We may share your information with trusted third-party service providers who help us provide services, process payments, analyze and provide support.
- Legal Compliance: If required by law, regulation, legal process or government request. We may also disclose your information to protect our rights, privacy, security and the rights, privacy and security of our players or others.
We take data security seriously and apply appropriate technical and organizational measures. We use encryption, firewalls, access controls and other standard security protocols to protect against unauthorized access, alteration, disclosure or destruction.
Although we strive to protect your personal information, no method of transmission or storage is completely secure. Therefore, we cannot guarantee absolute security. It is important to note that you share your information with us at your own risk, and we cannot be held responsible for any unauthorized access or security breaches beyond our control.
Retention of Personal Information
Your rights and choices
You have certain rights and choices about your personal information. You have the right to access, update, correct or delete. You can exercise these rights by contacting us at the contact information listed. However, please note that certain data may be retained for legal or legitimate business purposes.
You also have the ability to control your preferences for cookies and similar technologies through your browser settings. However, disabling cookies may restrict your access to some of the features and functionality of our site.
Third Party Links and Services
Our site may contain links to third-party sites or services that are not under our control. We are not responsible for the privacy practices or content of such third party websites. We encourage you to review the privacy policies of these third parties before submitting any personal information.
Privacy for Children
Our services are not intended for persons under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected a child’s personal data, we will take immediate action to delete that account.